JobClay

Resume database

The resume database lets job seekers on your board choose to be found by employers. Employers search them as anonymous cards for free, and spend one profile unlock per candidate to see the name, contact details, full profile and resume. You sell profile unlocks in your packages and subscriptions, or give each employer some free ones every month. Everything stays inside your board: a job seeker on another board is never in yours.

It is included in some plans. Growth, Scale and the Complimentary plan have it; Free and Starter do not. The Pricing page shows the plans as they stand today. On a plan without it, the Resume database page in the console says so and links to your billing page.

Switch it on

  1. In the console, open Resume database.
  2. Tick Turn the resume database on.
  3. Tick Require a resume to join if you want every job seeker to have a resume on their profile before they can join. It starts off.
  4. Set Free profile unlocks each month, per employer (0 to 100; it starts at 0). Spent before bought unlocks. They go only to employers you have approved, so turn on New employers need approval in Approvals to give any.
  5. Press Save.

Until you switch it on, nothing shows to job seekers or employers. The page then shows how many job seekers are in the database, and below it a list of every unlock: the date, the employer (the company, or the independent employer's name), who unlocked, the candidate (a link to their page under People) and whether it was free or came from an order.

What job seekers do

Job seekers are never added automatically. Signing up, applying to a job and editing a profile do not add anyone. A job seeker joins from the Resume database section of their profile, with a switch that is off until they turn it on. Above it they read who can find them (employers on your board), what employers see before an unlock and after, that employers find them by the words in their profile and resume (and that hiding their current employer keeps it from finding them), that every unlock is logged and shown to them, and that they can leave at any time. Joining needs a job role and a place on their profile, and a resume if you ask for one. The section tells them what is missing.

Once in, a job seeker:

  • sees their own card, exactly as employers see it;
  • hides from companies by searching for the company's name. They hide from an independent employer (one who has no company) only by typing that person's exact email address, or from the list of who unlocked them, so an employer's name is never a way to find them;
  • sees which companies, or which independent employers, have unlocked them, with the dates, and can hide any of them from that list;
  • leaves with one click, and drops out of every search at once.

A job seeker who hides from a company or an employer is hidden from all of that company's members, even if they unlocked the profile before.

A listing ends after 12 months with no activity on your board. The job seeker gets one email at least 14 days before, with a link to their profile, and any use of their account in that time keeps the listing. Leaving, or a listing that ends, removes the candidate from search and from every employer's reach. If they join again later, the profiles an employer already paid for open again with no new unlock.

What employers see

Employers find Find candidates in their area at /employer/, once the database is on. An employer your board would not let publish a job (a rejected employer, or a pending one while you approve employers) cannot search.

Before an unlock, a card shows the job role, the city and country, total experience, up to eight skills, the latest job title (not the employer's name), the highest qualification (not the school), the notice period, whether they would relocate, and how recently the profile changed. A card never shows a name, photo, email, phone, link, salary, employer name, school, or the resume.

Employers search by keywords, place, experience and skills. Keywords match the job role, the job titles, the skills, the summary and the text of the resume. They never match the candidate's own name, email address, phone number or links, which are left out of what is searched. The name of the company a job seeker works for now (the job marked current on their profile) is also left out of the summary and resume text, so a company cannot find its own staff by searching its name; past employers' names stay searchable. Results come 20 to a page, newest-updated first, or best match first when there are keywords, and the last page employers can reach is the 25th.

After an unlock, the employer sees the candidate's name, email, phone, experience, places, summary, salaries, notice period, skills, work history and education, and can download the resume. The email shows even if the job seeker hides their email elsewhere, because joining the database is their consent to be contacted. Each download is recorded.

A company pays once per candidate: every member of the company sees the unlock, and a second unlock of the same candidate costs nothing. An employer without a company has their own pool. If the job seeker leaves, or hides from the employer, or the database is switched off, access stops at once, and comes back by itself if those things are reversed.

Limits that stop copying

To keep the whole database from being copied out:

  • A company, or an independent employer, can make at most 50 unlocks a day, counted in your board's day.
  • A person can run 200 searches and open 500 cards a day, and make 200 unlock requests a day.
  • Result pages stop at page 25; employers narrow the search to see more.

These limits are the same on every board.

Sell profile unlocks

Open Packages and add or edit a package. On a plan with the resume database the form has a Profile unlocks field beside job posts and featured upgrades. A package can hold only profile unlocks, or any mix. Subscriptions give their profile unlocks again each period. Unlocks from a one-off package stay valid for the package's Credits valid for days, and an unlock is never given back once used. An employer's unlocks show on their credits and orders, and the unlock count comes with the order.paid webhook as unlock_credits.

An employer you have approved spends a free unlock of the month first, if you give any, and then a bought one. Free unlocks go out only while New employers need approval is on: without it every new account would count as approved. With no unlock left, the Unlock button sends them to your packages page. A board that sells nothing, as a free board does, can still offer the database through the free unlocks each month, given to the employers it approves.

If you change plans or switch it off

If your plan stops including the resume database, or the board's owner switches it off, employers can no longer search, open cards, see unlocked profiles or download resumes, at once. Job seekers' choices stay, but are not shown. Unused profile unlocks stay with employers but cannot be spent. Packages that hold only profile unlocks are not offered for sale. No listing ends and no reminder email goes out while it is off, and a job seeker still in the database sees only how to leave it. Switching it back on restores all of it, except the subscriptions below.

To switch it off, the board's owner presses Switch the resume database off on the Resume database page and confirms. The page says first how many subscriptions it would end. Other members can change the settings and switch it on, but not off.

A subscription whose package holds only profile unlocks would go on charging its employer for unlocks nobody can spend, so JobClay sets it, through your Stripe account, to end at the end of its current period. That happens within minutes of the owner switching the database off or of your plan changing. If Stripe refuses, JobClay asks again every hour, and you can also cancel the subscription yourself in your Stripe Dashboard from its row on the Subscriptions page. The employer keeps the period they paid for, with no refund, and their dashboard shows the date it ends. One whose renewal payment had failed ends at once instead, and its unpaid invoice is voided, so nobody is charged for a period the database spent off; their dashboard shows it ended. A subscription that also holds job posts or featured upgrades keeps renewing. While the database is off, the Resume database page says how many are set to end.

Switching the database back on does not restart them. Until its period ends, an employer can resume a subscription that is set to end on Stripe's billing page once the database is back on. While the database is still off, JobClay sets a resumed one to end again within the hour. An employer whose subscription has ended subscribes again.

What it does not do

The resume database does not read a resume to fill in a profile, rank or match candidates with AI, or carry messages to its candidates. Employers contact an unlocked candidate by the email and phone they see. Writing from your board is for people who applied: employers email applicants from the applicant tracker, and a reply reaches the employer's own inbox.

Job seekers' data

A job seeker's data download includes whether they are in the database, when they joined, the companies they hide from and who unlocked them. Deleting their account removes it all, including the unlocks.

Still stuck? Write to hello@jobclay.com.

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